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Why do I need a Web site?
In this day and age, frankly, you are expected to have one. The Internet has developed to become an essential component of the economy, the way business is conducted, and how communication takes place. It allows people to communicate and share resources in an efficient and effective manner, without large expenses. Bringing your business to the Web will provide a presence for your company throughout the world, and to potential customers. It allows potential and existing customers to easily find your company.
How will a Web site help my business?
A Web site will make sure your business stays efficient and, most of all, competitive. A Web site will help your business expand to reach new customers, millions of people who may never have had access to you before, and will allow you to respond more quickly to their needs. We can help you build a Web site that portrays the best side of your business, and use the latest online marketing techniques to expand your business on the Internet.
How much does it cost to create a Web site?
The cost of building a Web site varies, depending on the size of the site you want to build and the features you would like to include on your site. We will help you build a great site within the budget you would like to work with.
What do I need to know to create a Web site?
Nothing. When you hire Lang Design, Inc., to build your Web site, we take care of everything. As we go through the Web site building process, we work to help you learn what we are doing during the process so you understand how your site is built and how it all works.
Can I use Lang Design, Inc., if I already have a Web site?
Of course. Lang Design, Inc., can help you redo or refresh your current Web site, add features to your Web site, and many other options. You can read more about working on an existing Web site in our Services section.
Building a Web Site
How long does it take to build a Web site?
The length of time it takes to build a Web site varies depending upon the size and features.
E-commerce sites generally take longer to build than promotional sites, and a ten-page promotional site will take longer to build than a five-page promotional site.
What does the Web site building process entail?
When you commission work with us we select a project coordinator which will give you step by step details regarding what material that will need to be gathered. We make it very easy for you.
What do I need to know before I talk to Lang Design, Inc., about building my site?
The only information you need to have is your budget. Lang Design, Inc., will have a preliminary meeting with you to talk about specifics of your site. If we know what your budget amount is, we will be better able to offer suggestions of how we can construct your site.
How do I prepare the copy and photos that I want on my Web site?
We will give you all of the information you need to prepare your photo and copy for your Web site.
How do I handle updating my site?
Because of Lang Edit, a custom-built script incorporated into all of our Web sites, you will be able to update your site at anytime without help from us - and without any HTML experience. To read more, visit our Lang Edit section.
Can Lang Design, Inc., help me with photos and photography for my site?
Absolutely. We have many different services to offer our clients. We can provide you with stock photography, or we can even do a photo shoot to take the exact pictures you would like.
E-Commerce Web Sites
What is an e-commerce site?
An e-commerce Web site allows you to sell products or services on your site. It allows your customers to browse your products and actually purchase them online. It can also facilitate online payments by Credit Card or Electronic Check. We have built many custom stores for current customers and would love to help you build yours.
How can an e-commerce site help my business?
An e-commerce site can help your business in many ways. First, it allows you to sell your products or services online, and your customers will love this convenience. It also allows your company to take in more profits, as more people will have access to your products or services because they are easily accessible on the Web. Your company or organization can also accept donations online. An e-commerce site will also cut down on phone calls to your company because your customers can purchase directly online.
What do I need to provide Lang Design, Inc., to build an e-commerce site?
Lang Design, Inc., will build a custom store for you, and will only need photos of your products, along with their prices and descriptions. If you do not have these, Lang Design, Inc., can help you. We will also need some information from you to purchase an SSL certificate, but for the most part, Lang Design, Inc., takes care of everything.
Can an e-commerce component be added to my existing Web site?
Of course. If you already have an existing Web site, it is easy to add an e-commerce section to your site.
Hosting and Network Security
Can Lang Design, Inc., host my site after they build it?
Lang Design, Inc., hosts a large percentage of the sites we build. We also offer 24/7 technical support, and our servers have a 99.97% uptime, meaning your site is always there when your customers are looking for it.
What percentage of uptime does Lang Design, Inc.'s, servers have?
Our servers boast a 99.97% uptime, and we monitor our sites on a 24/7 basis, ensuring there are never problems with our sites. We can handle all of our servers remotely, so if there were a problem, we can fix it from wherever we are, anytime of the day or night.
What type of technical support do you provide?
We are here to help with most of your technical needs.
Customer Service and Support
What kind of support is provided while building my site?
Lang Design, Inc., prides ourselves on our customer support. We also offer 24/7 technical support. We are always ready to answer any questions you may have, and we answer your questions efficiently, courteously, and in a timely manner.
What type of support will be provided after my site has launched?
Lang Design, Inc., views you as our partner, and you will receive premium Web site and technical support whenever you need it.
Who will be taking care of me during the site-building process?
Once your site moves into the build stage, you will have a project manager assigned to your project, meaning you will deal with one person assigned to your project. Our project managers are trained to follow your project each step of the way to ensure that your project is well taken care of and completed on time and within budget. Our project manager is always available to help you with any questions you may have, and will keep you updated on the progress of your site at all times.
If you decide you would like to discuss a web site design proposal for your company, contact us by completing the online form from our Web site under "contact us", or simply call us at 302.838.9448. We will arrange to meet with you, or your representative, and talk about: your web site goals and expectations, what existing web sites you find appealing, site maintenance (site updates), and promotion.
Once we enter into a contract, we schedule a meeting with the client to review the site development schedule, the specifications of the site, the submission guidelines and timeline. You will be furnished with a booklet that outlines our guidelines and processing procedures. We will ask that you identify a project coordinator from your company who will be our primary contact during the development process.
Once the client has furnished all of the Web site content, a site design (including layout/navigation) will be developed and approved by the client. During the design process, your company will be able to monitor the development of your web site via our online monitoring area.
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